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Subject: Having issues buying F$ and was already charged!!! [Print This Page]
Author: Melissa21    Time: 1-24-2014 02:23     Subject: Having issues buying F$ and was already charged!!!

I am not very happy that you aren't allowing paypal.,. I do know there is the amazon option but I guess I am more just buy more right when I want more. I have boughten once with the new set up a few weeks ago.. I Just tried to buy more now as I am out of points and have a show I want to watch and it gave some error I couldn't even read after submitting my credit information and then took me to some page saying it was declined. So I figured I must have entered something wrong, so I went ahead and did it again. After hitting submit it showed some page that looked important and it immediately directed to another page saying declined. So I went back to the account page and I have 0 F$. Check my bank I was charged in the lat few minutes $10.32 from PWK COOL STYLE ONLIN. So for one if it said declined why was I still charged and why do I not have any F$ in my account and 2 why was I charged $10.32 I've always chosen the 10$ option for years and have only been charged $10 not that 32 cents is much more but shouldn't I be aware of this charge before it's deducted from my bank?
Author: Melissa21    Time: 1-24-2014 02:28

Ok I see it's not just me maybe I should have read before posting.. I just sent an email to who they recommend in the other threads., Not looking good as their issues haven't been resolved and I have NO F$ or no points right now
Author: codebreaker    Time: 1-24-2014 03:06     Subject: Reply 1#1 Melissa21's post

You should look out for any posts posted by lbjedward as he's the administrator and if you had you might of seen paypal is still available but it's not instant like it used to be but you get more for your money http://www.friendvista.com/forum ... 6191&extra=page%3D1
Author: Melissa21    Time: 1-24-2014 03:19

Well maybe an email or something should have been sent out and there should have been some message as I was paying. I have been using this site for like 4 years now and never needed to come to the forum here to read admin posts to be sure nothing has changed. And I didn't pay via paypal so why am I not getting instant points? And why was I over charged?
Author: codebreaker    Time: 1-24-2014 03:37     Subject: Reply 4#4 Melissa21's post

You need to seen a PM to lbjedward about you payment issues and you should use the forum more often to find out the offer like in the link above and the even better offer in his post #51, so using the forum can save you money and hassle and as I'm a regular user it even pays for my VIP
Author: cwloman2    Time: 1-24-2014 11:03     Subject: PROBLEMS BUYING POINTS

HOPEFULLY SOMEONE WILL SEE THIS BUT YOU ARE HAVING PROBLEMS WITH YOUR SECURE PAYMENT PROCESSING I'VE LOST 10 DOLLARS TO SOME PLACE NOT AFFILATED WITH YOU ON MY PAYPAL CREDIT CARD AND TRIED IT AGAIN WITH ANOTHER CARD TODAY AND IT WENT THRU SOME PLACE OVER SEAS AND I STILL HAVE NO POINTS TO WATCH VIPTV.NET PLEASE FIX THIS PROBLEM ASAP THANK YOU
Author: platypus    Time: 1-24-2014 13:56     Subject: can I buy $ dollars with paypal

I have been using this site to watch tv programmes for a long time I do not feel comfortable giving credit card number can I buy using Pay Pal.
Author: codebreaker    Time: 1-24-2014 14:02     Subject: Reply 7#7 platypus's post

Check the link in post #3
Author: Melissa21    Time: 1-24-2014 15:17

Yeah I sent the email 10 hours ago, no F$, no reply. I googled PWK COOL STYLE ONLIN. the company that took the money and it's nothing but HORRIBLE reviews everyone saying it's some store in China that sells fake stuff and it's a scam/rip off. I'm fine paying what I've been paying to get immediate points. But looks like that's not an option anymore. or at least not a safe option.
Author: codebreaker    Time: 1-24-2014 15:28     Subject: Reply 9#9 Melissa21's post

lbjedward is based in China so you have to allow for the time difference, you should sent him a PM from here so you can use the tracking to see when he's opened the PM because when it's Bold it hasn't been opened
Author: waterlilybarb    Time: 1-24-2014 15:58     Subject: Reply 10#10 codebreaker's post

Thanks for posting replies to so many of those posting, Jim. I checked in earlier, and did send a PM to LBJ alerting him to the issues. Hopefully he'll be able to take care of it as soon as he gets online.
Author: holoki11    Time: 1-24-2014 17:39

I too am having this same problem. Paid $10 last night and still don't have my points. Seems very shady and will no longer recommend this to friends. Egad, what's happened?!
Author: waterlilybarb    Time: 1-24-2014 19:19     Subject: Reply 12#12 holoki11's post

Please read the responses to others and follow the directions provided to them.
Author: Melissa21    Time: 1-25-2014 07:33

Is there some type of time limit for this? I see the amazon thing says 8 hours. It's been around 30 hours and still haven't heard anything.
Author: waterlilybarb    Time: 1-25-2014 13:24     Subject: Reply 14#14 Melissa21's post

Generally, it doesn't take so long. I'm not certain what the problem is lately, and apologize on behalf of the site. Unfortunately, the moderators have no authority re: crediting accounts on the viptv site, so it's a matter of waiting for Admin.
Author: holoki11    Time: 1-25-2014 17:35

I did follow the directions and am now going on 48 hours waiting. I pm'd LBJ twice as well as admin, also send 2 emails to the service@friendvista.com nothing. I used CC not paypal. Any further suggestions? Melissa, have you gotten yours yet?
Author: Melissa21    Time: 1-25-2014 18:42

holoki11- I haven't heard anything. I am getting a bit frustrated. My pm was never read yet, I contemplated whether or not to reply to the email but it specified to go to some website so I haven't yet.

This is a business. I paid, was charged extra without my knowledge, (what if I only had $10 in my account? I'd have over draft fees right now) the company that charged me has HORRIBLE reviews online. For 4+ years I was given points immediately and now that's it's changed I wasn't even notified before I was charged. How can this be legal? This is a business with crappy customer service right now. I don't really care that the admin lives in China that's no excuse for no contact in almost 48 hours, when it seems to been a continuous issue by reading the forum here. There is the amazon promo going on so shouldn't he or have someone in charge of dealing with that daily? His own post says 8 hours.

I do feel sorry for the moderators here, I know it's out of their control.

At what point do I contact my bank and dispute this charge? I'd hate to have to quit using this website, but I am not sure I feel safe making a payment to them any longer. Especially when I have NO clue when I will receive my points. This is ridiculous.

Author: holoki11    Time: 1-25-2014 19:37     Subject: Reply 17#17 Melissa21's post

One can only hope that once these $$ are cleared we are at least given extra points for the hassle. Although I don't use VIP often, I've recommended it to many others who live on the road. I'm embarrassed by this service. How did it move from being so great to so shady?! Cross our fingers that lbj will appear again soon to clear this out. I'm thinking we're stuck on the Sunday/bank off day and must now wait another 48 hours till Monday. 4 days!!!!
Author: Melissa21    Time: 1-27-2014 09:40

And now this morning I have an additional charge of 31 cents on my card. still no reply from the admin, no F$. So 63 cents total that I never authorized.
Author: waterlilybarb    Time: 1-27-2014 11:42     Subject: Reply 19#19 Melissa21's post

Does it say what the charge is for? That seems very odd to me. I checked my PM tracking, and LBJ hasn't opened the PM I sent him yet. I have no idea why things continually get delayed lately. I'm rather embarrassed on behalf of the site for such slow service. It's definitely NOT what members have come to expect.
Author: Melissa21    Time: 1-27-2014 12:09

The auto email I received right after paying says, "2. According to the foreign exchange rate of the bank, the amount showing on your statement will be a bit difference from the price on seller's website." but right at that time I was charged 10.32 so figured that was because of that and I would have no additional charges and then just today my bank account shows another 31 cents withdrawn from the same company.
Author: Melissa21    Time: 1-27-2014 12:12

This is exactly what my statement says.. VISA PURCHASE PWK*COOL STYLE ONLINE STO BEIJING 56431001 Complete-$ 10.32 SVC CHG INTRNTL TRAN PWK*COOL STYLE ONLINE STO BEIJING 56431001 Complete-$ 0.31
Author: waterlilybarb    Time: 1-27-2014 14:34     Subject: Reply 22#22 Melissa21's post

Odd that the service charge showed up days later. I'd think it would show up at the same time, unless it's a charge from your credit card company, which sometimes can take a few days to show up.
Author: Melissa21    Time: 1-27-2014 16:31

Hmm.. I wonder. Why would my cc company charge me though? They usually only do for ATM withdrawals.
Author: waterlilybarb    Time: 1-27-2014 17:17     Subject: Reply 24#24 Melissa21's post

It says service charge for international transaction.
Author: holoki    Time: 1-28-2014 16:10     Subject: reply to Melissa

I was also charged the extra 30 cents bringing the total to $10.62. AND, I was was finally issued the 10F$ and then they disappeared. I'm not sure what I can do to sort this out after 6 days. Melissa, did you get your points?
Author: holoki    Time: 1-28-2014 16:11

Is there an easier way to do this?
Author: Melissa21    Time: 1-28-2014 16:21

I keep checking there is a show I have been wanting to watch since Friday and nothing yet. PM's haven't been read, no F$. Sounds like the only other "easier" way is buying the amazon card but with that you still have to wait till who knows when also.
Author: codebreaker    Time: 1-28-2014 16:30     Subject: Reply 28#28 Melissa21's post

I used to buy the monthly unlimited 7 years ago but finding out using the forum and the game site to pay for VIP I haven't brought credit for over 5 years and with over 22000 point here now I will never have to buy again
Author: holoki11    Time: 1-29-2014 14:10

I sent a paypal payment last night of $10 and got 12F$ within 8 hours. My other payment from 7 days ago (on credit card) has still not gone thru. One day I can track one pm and another day I can track a totally different one. It's almost as if I have two separate accounts here. I am totally confused, frustrated, annoyed, perplexed and would love to get this resolved!
Author: codebreaker    Time: 1-29-2014 14:13     Subject: Reply 30#30 holoki11's post

Quote:
Originally posted by holoki at 29-1-2014 00:11 Is there an easier way to do this?
If this is also your post then you do have two accounts
Author: holoki11    Time: 1-29-2014 17:20

EUREKA Codebreaker!!! You broke the problem! Friendvista was set up as holoki and vip set up with holoki11. I found my points!!!! You're BRILLIANT! So so happy now!
Author: Melissa21    Time: 1-29-2014 17:25

That's great holokii but now where the heck are mine lol! I don't have cable. I watch quite a few shows on here during the week.. missing lots
Author: waterlilybarb    Time: 1-29-2014 21:32     Subject: Reply 32#32 holoki11's post

I am delighted for you that you were able to figure out the problem. Reply 33#33 Melissa21's post Not an excuse, but it was brought to my attention that Chinese New Year is coming up, and that kind of brings everything to a halt. I should have remembered, since it happens every year, but I've had flu, and not been as "with it" as usual. Hopefully, you will get your account credited soon though. This really is too long for you to wait.
Author: nalawahs    Time: 1-30-2014 11:30     Subject: unable to buy f$

Hi I have been with you since 2008 and up until now have had no problem buying f$. In the beginning I paid using my paypal account and then I had to input my card details manually and now every time I try to buy, I press the "Go to checkout" button It keeps coming back saying "Payworks.com.cn is not recognised, Can you help?
Author: waterlilybarb    Time: 1-30-2014 12:20

Quote:
Originally posted by nalawahs at 1-30-2014 14:30 Hi I have been with you since 2008 and up until now have had no problem buying f$. In the beginning I paid using my paypal account and then I had to input my card details manually and now every time ...
I suggest either using Paypal, or getting an Amazon gift card (the best deal), rather than going through the payment portal. Here is the post with the information you need to use the payment methods I mentioned.
Author: Melissa21    Time: 1-31-2014 13:02

Quote:
Originally posted by codebreaker at 1-29-2014 00:30 I used to buy the monthly unlimited 7 years ago but finding out using the forum and the game site to pay for VIP I haven't brought credit for over 5 years and with over 22000 point here now I will nev ...
7 days now and nothing still. Can you explain the how to earn points playing games and give me a link that explains this please.
Author: codebreaker    Time: 1-31-2014 13:15     Subject: Reply 37#37 Melissa21's post

Have a look at the game site the log in details should be the same as here and VIP http://onlinegamesbar.com/ If you notice every post you get a treasure which can be changed to forum points which can then be changed to VIP points using this thread http://www.friendvista.com/forum ... 1496&extra=page%3D1 PS I can only put the delay being the Chinese new year as this is most unusual for it to take this long [ Last edited by codebreaker at 1-31-2014 21:18 ]
Author: waterlilybarb    Time: 1-31-2014 15:01     Subject: Reply 37#37 Melissa21's post

Chinese New Year is what is causing most of the delay, but I am terribly sorry for how long this is taking to get sorted for you Melissa. Unfortunately, there's not much we can do until LBJ takes care of it.
Author: Melissa21    Time: 2-3-2014 00:55

Almost 10 days now. I talked to my friend in Indonesia and he said most celebrating the Chinese New Year go back to work tomorrow. So I guess more like 2 days for US time. Just thought I'd let others waiting know.
Author: Melissa21    Time: 2-7-2014 21:58

15 days and nothing. Does he usually not come on here for this long of a period? Am I the only waiting still?
Author: aldynool    Time: 2-8-2014 04:03

I still don't haveF$ yet!!! Why?
Author: waterlilybarb    Time: 2-8-2014 13:10     Subject: Reply 41#41 Melissa21's & 42 aldynool's post

Since no one had posted they were still waiting. I had no idea that this was still an issue. Chinese New Year celebrations end on February 14th this year, but LBJ doesn't usually leave things so long. Until he takes care of things, there is nothing we can do. I have sent another PM about the situation. Re: aldynool - how long have you been waiting? I see you posted yesterday. Is that when you made your purchase? Honestly, it's a matter of waiting for Admin, since we moderators have no authority to access your accounts on the viptv site. Please accept my apology on behalf of the site and, hopefully, this will get resolved sooner rather than later.
Author: aldynool    Time: 2-9-2014 00:58

Chinese New Year is finish already. Please take care of that. That'll be nice.
Author: aldynool    Time: 2-9-2014 02:58     Subject: Reply 43#43 waterlilybarb's post

I placed an order on Friday. Hk time afternoon. Today is Sunday
Author: Melissa21    Time: 2-10-2014 20:16

Does anyone know for sure if the gift card from amazon works differently in receiving? Going on 18 days and I am missing quite a few shows I can't watch anywhere else. Frustrating. i am confident that once the admin comes it will be resolved, but not really trying to wait another 1+ week. Has anyone gotten one in the last week, and if so how long did it take for you to receive it?
Author: Melissa21    Time: 2-10-2014 23:20

Finally received my F$!
Author: lbjedward    Time: 2-10-2014 23:30

I am sorry that. If any member who have any issue, please send your message to lbjedward@gmail.com This email address is daily checked.
Author: hensonjo    Time: 3-25-2014 13:03     Subject: Trying to buy F$

I have been trying for two days to buy F$. Once I get to credit card page it doesn't work. Why?
Author: codebreaker    Time: 3-25-2014 13:06     Subject: Reply 49#49 hensonjo's post

Check out admins post below http://www.friendvista.com/forum ... 6191&extra=page%3D1
Author: hensonjo    Time: 3-25-2014 14:06     Subject: Reply 50#50 codebreaker's post

Thanks so much.
Author: waterlilybarb    Time: 3-25-2014 16:34

I am closing this, because it's an old thread and the original poster's issue has been resolved. Use the link in post #50 for the relevant thread to post in and get information.



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