stefanben

I seem to have lost my recent viewed episodes.

The last one I see is from March, adn since then I have watched a few. I am now lost as to where I was in some series and dont want to lose points viewing the shows again to look for the right place.

Can u help?

P.S. Also my viewing history is regularly cut off, so I can´t see what I have been watching since I became a member, and I need that info to see where I was in a series.

All the best,
stefanben

stefanben

When I click the LIVE CS I get a „welcome what can I do for you“ message. but no one seems to be at the other end. The service member in question is allways customer support no. 4? Why is this? Is it a mac problem or is simply noone there?

stefanben

Thanks for the explanations. They were helpfull and you are a dear.

I am a bit confused about viptv.net though . Why on earth would they not back up their paying clients data for two months? This feels very disappointing. I have been told to do this for myself, send  a P.M. or write down my history so I only have myself to blame I guess. But I really feel that part of the service should be to keep my history accessible and current, and they really should store that info in a safe place.

It is disappointing to repeatedly have this information scrapped and I really do hope they are fixing this with the new site. Otherwise I might stop using the service after I finsih my points, because I just dont feel the site owners have my interest at heart as a client when this repeatedly occurs.

Still, it is a great site in other respects, quality and speed and selection is good. The forum and you guys are the best.   Just wish they would take better care of the customers.