I'm blown away by how bad the service is since the recent change. I used to be able to watch shows in an IE browswer with no buffering or I'd use RealPlayer & a 1 hr show would load on pause in 5-10 minutes tops. Now, even at 100 mbps the shows are buffering literally every 3 seconds. Even when I pause it & let it load a bit, it buffers when I have a surplus of pink on the progress bar. It baffles me that a change could impact the users like this & nothing's been done about it. Bring back RealPlayer!! Go back to the old system!