waterlilybarb

Quote:

Originally posted by alotawatching at 10-24-2012 00:07 i tried to send a PM about lost points Lb Jedward and it said i couldnt....sooo im a pleb and perhaps need some help on how to do this thanks love this site as it is great to just rot my brain eve ...

If you couldn't send a PM from the link in post #1, just go to PM (at the top of the page), and put lbjedward (feel free to copy & paste the name so it is correct) in the "to" box, put "lost points" in the subject line, then explain what you lost points on. All members in good standing (ie: not banned) are able to send PMs to Admin. Hope that helps.

waterlilybarb

Simply posting in this thread will not get you a reimbursement. Post #1 clearly states that you need to send a PM to lbjedward (our site Admin) with this information.

waterlilybarb

Bump. Remember to read post #1 and follow the instructions.

waterlilybarb

Did you actually READ post #1? Posting in this thread is not how to seek reimbursement. You need to send a PM to our site admin. The direct link is in post #1. You might also check out this post for some suggestions on what to do when you get the "stream not found" message.

waterlilybarb

I sent you a PM yesterday with instructions on what to do, as well as a link to PM lbjedward. Codebreaker is correct. Use the link in post #1 - it's the same one I sent you.

waterlilybarb

Codebreaker is correct. You must follow the instructions in post #1 in order to receive any reimbursement. Also, the "blue flag" indicates the server in Europe, but any member can use either server. Currently, Dexter 8x04 is only working on the US server. Episode 8x01 seems to be working on the EU server, but it runs quite slowly at this time of day. Now that you've found the forum, I encourage you to have a look around, especially in the tops threads of the Newcomer Guidance Board, as you will find some helpful tips there.

waterlilybarb

Please read post #1 and follow the instructions provided to receive reimbursement.

waterlilybarb

The post you replied to is from 2009. We had a glitch in our PM system back then where, if someone ticked the "save to inbox" (now no longer an option), their message would ONLY be sent to their inbox, rather than whoever the intended recipient was.

waterlilybarb

Quote:

Originally posted by gigi_phill at 3-10-2014 13:05 Please refund 2 pts for The Walking Dead Season 4 Episode 13. The episode keeps stopping at 11:46. Thank you.

If you read post #1, you would have seen that to be reimbursed, you need to send a PM to lbjedward, not simply post in the thread.

waterlilybarb

Quote:

Originally posted by dafnito777 at 3-10-2014 14:51 i bought f$ i have the transaction id my card was charged the amount but it doesnt show on my account please advise me

You can email lbjedward at: lbjedward@gmail.com with your information.

waterlilybarb

I'm sorry. You will have to wait for lbjedward to reply as he is the only one who can access your viptv account.

waterlilybarb

Definitely follow codebreaker's suggestion to email the site Admin. He's the only one able to access your account on the viptv site in order to check and/or fix any anomalies.

waterlilybarb

Jim is correct. You need to change your password, or make sure you log out after using the site. It is up to each member to make sure their account is secure, as Admin can't tell which shows you clicked on personally.

waterlilybarb

I don't think it's possible for Admin to see where a program is viewed from. Since you have given someone else permission to use your account, is it possible that they did not log out properly, leaving it possible for someone else to use the account without permission? It is the responsibility of every member to keep their log in information secure. I'm not sure there is anything Admin can do in this kind of situation.

waterlilybarb

Codebreaker is correct. You will have to wait for a response from LBJ, since he is the only one able to access your account.

waterlilybarb

I just sent an email to LBJ, alerting him to check is PM inbox on the site. Sorry for the delay.

waterlilybarb

You'll need to send a PM to LBJ (as post #1 states) in order to receive reimbursement. Bala reported the issue today, so I've just added the show to the Error Report grid. I've given you some forum points for reporting the issue as well. I also removed your other comment in the show comment forum, as it was the exact same as this post.

waterlilybarb

You need to send this information to Admin via PM, as stated in post #1.

waterlilybarb

I have sent LBJ an email and asked him to check out your situation.

waterlilybarb

It might be better to post here. It can take up to 8 hours to receive your points since LBJ is in China.